More Options
Because citizenserve is highly configurable and is a property based inspection and workflow tracking solution you can configure citizenserve to to be used for many property based functions. Citizenserve has been used by our customers to track the following solutions outside our standard components:
- Rental Property Inspections
- Boiler Inspections and Certifications
- Manufactured Home Certification and Inspections
- Conveyance Inspections and Certifications
- Fire Inspections
- Graffiti Tracking and Removal
- Boards and Commissions membership and tracking
- Workorder Tracking
- Your citizens can submit requests on your municipal website through the citizenserve online portal
- Your citizens can download smartphone apps to their mobile devices to submit requests from their phones, ipads or other mobile devices
- Online requests are automatically routed to the correct department or user
- Automatic reminders of inspections due
- Unlimited note entry
- Add additional contacts as needed with no limits on the number of contacts added
- Attach an unlimited number of photos
- Your citizens can submit photos from their phone or other mobile device with their request
- Authorized users can attach additional photos or other documents to the citizen request
- You can attach an unlimited number of photos or documents to every file
- Citizen requests are automatically tied to an address based on their location
- View requests on a map
- Google street view images are automatically loaded on new requests
- Requests can be automatically routed based on request type
- Pending requests display on your to do list
- Easy tracking of overdue requests
- Access to unlimited custom reports that our staff will create based on your needs
- Export your report to Excel or PDF
- Create custom report layouts or list views
- Create your own custom reports that can be shared with other users
- Create custom metrics viewable from your citizenserve dashboard
