Planning and Zoning Solutions

Citizenserve planning and zoning software completely automates the process of planning applications, review, routing, resubmittals and public notification. Using the online access component will keep your architects, engineers and contractors update on the project status. Through a flexible and user-friendly interface, citizenserve helps keep your projects organized and on schedule.

Citizenserve increases efficiency giving your planners more time to work with your citizens on planning and zoning projects. Keeping your citizens updated on project status is effortless with citizenserve online access. Multiple review comments by project, person and plan provide an organized method for plan review. Dynamic scheduling ensures you will meet all of your public notification deadlines. Thorough document generation your hearing agendas will be generated with a few clicks of your mouse. When it's time for reports, citizenserve can be customized to meet all of your reporting needs.

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  • Applicants can submit applications through the citizenserve online portal
  • Setup custom review routes for all of your application types, you can select reviews required, deadlines for reviews and routing priority
  • Easily track due dates for public notice based on the hearing dates you select
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  • Electronic copies of plans or other submittal documents can be attached to the application file for easy access by all authorized personnel
  • There are no limits to the number of electronic documents that can be attached
  • Easily view electronic documents while entering plan review comments
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  • Your pending plan review tasks will be listed in your tasks list
  • You can build your plan review report by selecting comments from a custom library of comments that you build
  • Quick generation of your plan review report which can be mailed or e-mailed to the applicant
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  • Batch notification of parcels in the area with the proximity search
  • Reminders of newspaper and other notices due based on the selected hearing date
  • Generate Hearing Board Agendas based on all items up for review in the hearing
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  • Your applicants can submit applications, pay fees, and check review status online through the citizenserve online portal
  • Create public reports you can post on the online portal to give your citizens a snapshot of current projects
  • You select data that should be visible on the portal and hide sensitive or confidential data
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  • Access to unlimited custom reports that our staff will create based on your needs
  • Export your report to Excel or PDF
  • Create custom report layouts or list views
  • Create your own custom reports that can be shared with other users
  • Create custom metrics viewable from your citizenserve dashboard
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