The Citizenserve online document markup tool includes the ability to add the permit number to a digital stamp. Watch how to create a new stamp that includes the Permit#, and how to Add the Permit# to an existing stamp.
Citizenserve's messaging tool allows municipal staff to talk to each other, to constituents on the Online Citizen Portal, or to citizenserve support staff.
Use the Edit Document Source tool to update the document source type of approved plans. You can make them easier for staff to find, and you can remove draft plan sets from view on the citizen portal.