Cloud based licensing permitting issuing software makes implementation easy. We cut out all the inefficiencies of traditional software and can jump right into configuring permits and licenses for your citizens. All the configuration is on-the-fly, real-time and while the system is live. Changes are easy to make and with Citizenserve the software support and service is unlimited. Here's an example of the steps we take to implement permitting, licensing, inspection, enforcement and case management solutions. Example - Statement of Work 1. Setup users and departments in Citizenserve 2. Setup security roles 3. Setup Permit and License types in Citizenserve 4. Configure Permit and License type on Citizen…
What sets your firm’s product being proposed apart from your firm’s competitors?
The software is great because we only have one version and it is a 13 year accumulation of great ideas our customers have provided regarding improvements and features they wanted. But the main thing that sets Citizenserve apart is the unlimited customer support. Citizenserve is pay-as-you-go, so we essentially work for renewals. The unlimited support includes adding new processes, setting up new features, configuration changes, ongoing training and custom reports.