Paper-based systems are expensive, slow, and complicated. Paper applications require physical storage space, and at high risk of loss or damage. Searching for related project documents takes time and personnel. It is difficult to quickly identify project status in a paper-based system, and the workflow process itself is manual. Why Should Governments go Paperless? Moving to a paperless system: increases government employee efficiency, creates faster turnaround times, provides greater transparency to customers adds costs savings for paper, toner, envelopes, postage, and employee processing time. Here are easy steps your government office can take to go paperless: 1. Use the Digital Tools You Already Have and Know It's…
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Citizenserve Features
Check out these short videos that highlight some of the great new features available in the latest citizenserve software release. You must upgrade to the new release before adding these features. Have the decision-maker for your municipality contact Support Center to request your upgrade - we'll demonstrate these features and identify areas to be enhanced, all within our Complete Customer Care Program. [row_in] [span3]Automatic Emails[/span3][span5][vimeo-embed id="711283258"][/span5] [/row_in] [hr] [row_in] [span3]Resubmittals[/span3][span5][vimeo-embed id="723446701"][/span5] [/row_in] [hr] [row_in] [span3]Single Item Metrics[/span3][span5][vimeo-embed id="680953798"][/span5] [/row_in] [hr] [row_in] [span3]Collapsible Headers[/span3][span5][vimeo-embed id="691000567"][/span5] [/row_in] [hr] [row_in] [span3]CUT Fields[/span3][span5][vimeo-embed id="703819853"][/span5] [/row_in] [hr]
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Year Round Business Owners, Contractors, and Citizens
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Rally Vendors
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Here are videos with more tips on using the citizen portal:
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311 Request Tracking Software
See how citizenserve delivers 311 Request Tracking software to communities like yours. This video covers citizen portal features, submitting and tracking a request, then an overview of the staff side of citizenserve, including admin features. Schedule your live demo today by entering your details below.
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