WELCOME TO OUR ONLINE PORTAL
Thank you for visiting our website where you can access all of online services from your home, office, or mobile device
Through this portal you have access to our online services for Housing Applications, Building Permits, Planning Requirements & Zoning Permits, Economical Development Applications, Complaints - Code Enforcement
We value your input, if you have any comments or suggestions please contact us →
Online Services You Need:
- HOUSING
Are you a Owner or authorized Agent looking to sell the Property? Obtain or renew Certificate of Occupancy (Rental Registration), Out of County Owner Registration or Vacant Building Registration? Or you need to submit Foreclosure Bond Application? Apply Online, pay fees & view status of your application:
RENEW YOUR EXISTING LICENSE
NEW POINT OF SALE APPLICATION
NEW CERTIFICATE OF OCCUPANCY (RENTAL REGISTRATION)
NEW OUT OF COUNTY OWNER REGISTRATION
NEW VACANT BUILDING REGISTRATION
NEW FORECLOSURE BOND APPLICATION
NEW Lead Safe Certification Application
lEARn mORe about housing APPLICATIOn process
- BUILDING
Are you looking to Obtain or Renew your Business Occupancy? Are you are a Contractor and looking to register with the City to Obtain Permits? Do you need Forestry License, Snowplow or Landscaping Permit? Remodeling or adding to the House? The Building Department works closely with other departments, residents and contractors to ensure safety and quality in new construction and repairs. By issuing permits, examining plans and monitoring construction throughout the city, the Building Department promotes a structurally sound environment. In general, permits are required for most construction activities except minor repairs, exterior/interior painting, gutters and/or downspout installations. Please be sure you or your contractor check with the Building Department BEFORE starting any repair or construction work. 216-291-4900. Please note if a permit is not obtained, a Stop-Work Order or Violation Notice will be issued, fees will double and a court summons may be issued for non-compliance for repeat offenders.
- PLANNING
Welcome! The Department of Planning and Development is charged with the preservation and improvement of the city’s residential neighborhoods, commercial districts and public areas. The staff is focused on providing information, assistance and advice to the Mayor, City Council, citizens and business persons in all areas related to planning and zoning, economic and community development, urban design and historic preservation. On this portal you can apply for Planning Commission, Board of Zoning Appeals, Landmark Commission, the Architectural Board of Review and much more. See the listed items below to learn more about which procedures are available on the citizenserve portal.
- ECONOMIC DEVELOPMENT
Interested in opening or expanding a Business in Cleveland Heights? Learn the recommended first steps, available commercial properties, required approvals and additional information that will help you start and maintain your Business. Starting New or Remodeling Construction? Learn more below.
RENEW YOUR EXISTING LICENSE
NEW BUSINESS LICENSE
COMPLAINT INSPECTIONS
Have you seen blight, tall grass, illegal parking or other code enforcement violations in your neighborhood? If so submit an Online Complaint, and it will be automatically routed to the appropriate Department for investigation.
SUBMIT A COMPLAINT