We provide personal responses to your requests within minutes. We achieve this on 98.8% of support requests
When you submit a support request through citizenserve, you determine the urgency of your requests.
- Our average response time to your urgent requests in 2023 was 6 minutes
- Our average response time to your standard requests in 2023 was 17 minutes
- 85% of support requests are closed on the same day or within 24 hours
- Don't take our word for it - read what our customers say about support
Want to speak with a community near you that is using citizenserve? Contact Us and we will connect you with someone that can give you a real-life review of our software and service.
When you submit a support request through citizenserve, you determine the urgency of your requests.
- Our average response time to your urgent requests in 2023 was 6 minutes
- Our average response time to your standard requests in 2023 was 17 minutes
- 85% of support requests are closed on the same day or within 24 hours
- Don't take our word for it - read what our customers say about support
Want to speak with a community near you that is using citizenserve? Contact Us and we will connect you with someone that can give you a real-life review of our software and service.
