COMMUNITY DEVELOPMENT SOFTWARE
Personal responses in 6 minutes. 99% positive customer reviews. 84% of requests completed the same day. That sounds like...

Service You Deserve

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LICENSING




CODE ENFORCEMENT



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PERMITTING



PLANNING & ZONING



REQUEST TRACKING



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ONLINE PORTAL


 

THE CITIZENSERVE DIFFERENCE IN
ENTERPRISE COMMUNITY DEVELOPMENT SOFTWARE

67.2%
CONTINUOUS IMPROVEMENT

We take our customers' feedback seriously; all users can submit enhancement requests. 67.2% of enhancement requests in 2023 were added to citizenserve...

84.1%
Get Changes You Need Fast

You shouldn’t have to wait days or weeks when you need a change. We complete 84.1% of requests the same day...

98.8%
WE ARE HERE FOR YOU

We provide personal responses to your requests within minutes. We achieve this on 98.8% of support requests...

99%
What Do Our Customers Say?

99% of our customers give our support a thumbs up. But don’t take our word for it...

99.99%
Secure and Reliable

Citizenserve’s cloud computing e-government online portal solutions offers reliability, security and speed with 99.999% active system uptime...

6
Average minutes to respond
on Urgent requests
17
Average minutes to respond
on Standards requests
21
Years in business, no ownership
changes or acquisitions
 
PCI DSS L2 Service Provider Badge

PCI DSS Level 2 Service Provider Badge

AICPA SOC2 Compliance Certificate

AICPA SOC2 Compliance Certificate